Navigating COVID-19

Updated June 2021

As a family owned and operated business, the health and well-being of our guests and staff is Out of the Ordinary Outback group highest priority.

Covid-19 is a respiratory illness caused by a new virus. In response to this current pandemic, we continue to follow the latest advice and recommendations from the World Health Organisation (WHO) and the Australian Government.

The virus can spread from person to person, but good hygiene can prevent infection.

In response, all our staff have been informed, in detail, on essential prevention measures – ranging from hygiene measures including frequent cleaning and sanitising of ‘high touch’ areas within our reception area, throughout the Resort and our Restaurant, Bar and Cafés.

We are continuously monitoring and implementing the current recommendations and guidelines of the local health authorities as they evolve, to provide the best possible service, whilst ensuring the safety of our guests.

For further guidance, please call the National Coronavirus Health Information line: 1800 020 080 or seek medical attention


Covid-19 Record Keeping from

The NSW COVID-19 Safety Plan requires Out of the Ordinary Outback Properties to keep a record of the names and contact details (either mobile number or email address) for all guests (long term casuals, visitors and contractors etc) entering our property, for a period of at least 28 days.

Records are to be used for the purposes of tracing COVID-19 infection, and are stored confidentially and securely. You will be asked on arrival to fill in a form when entering the public areas.

What does this mean for holiday parks moving forward?

It is important that guests practice good hygiene, safe distancing of 1.5 metres between other guests . This includes the 4 metre rule whilst using common areas like the pools, playgrounds, camp kitchen, and amenities blocks.

We also encourage our guests to keep up to date with all the latest information from the NSW State Government and NSW Department of Health.

Our team will continue to strictly adhere to the following regulations:

Thank you for your ongoing support and by keeping our community safe, together we can continue to enjoy life and travel with some adjustments.

The team at the Broken Hill Outback Resort and Out of the Ordinary Outback.

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